Frequently Asked Questions
- How can I change my password or other account information?
- Will I be billed after my trial membership runs out?
- Are all membership offers rebilled automatically?
- How do I know that my membership was cancelled?
- I already cancelled my membership but I am still being charged.
- How can I cancel my account on my own?
- How can I upgrade my membership?
- How do I access my content?
- The premium site I signed up for sends me to TeamSkeet. Why?
- I thought Premium/Unlimited was $1/day. Why was I charged for an entire year?
- Why are downloads not included?
- Do you have bundles?
- I don't like what I signed up for. Can I switch?
- Can I downgrade?
- I didn't sign up for this. What is this?
- I didn't mean to sign up for this. Can I get my money back?
- I want to add to my subscription but do not want to pay full price. Do you have any deals?
- Why do I have extra charges on my credit card (ECHST or other 3rd party websites)
- I have a story/idea to pitch, where can I send it?
- How can I be a model?
- We are also an adult company and we want to collaborate/partner with you. How?
- I just renewed my membership but I'm still seeing my membership is expired
- I just renewed my membership, but my login details are not being accepted
- I cannot upgrade. It says payment processing error. How to fix this?
- I tried logging in but your site says my account is banned. Why?
- What devices and/or sites do you all support? What can I use to watch your movies?
We officially support:
OS: Windows and Mac OSX
Device: Desktop, Phones and Tablets
Browser: Google Chrome, Microsoft Edge and Safari
This message appears because our system has detected unusual account activity. Please contact Customer Support for further assistance.
You will need to contact your biller for further assistance.
Its possible you have multiple usernames and passwords. Please contact Customer Support for further assistance.
Its possible you have multiple usernames and passwords. Please contact Customer Support for further assistance.
Send us an email and we will get back to you if we are interested. Our email address is listed on the home page of this site.
For consideration to be a feature model in our films, please send your portfolio along with photos to the help email address listed on this page. We will contact you if we need more information or would like to discuss a filming opportunity.
You can email our idea to our help email address listed on this page.
Charges from our site will appear to be from the billing company you submitted your payment through when joining. If there are charges you are not familiar with, contact the biller directly.
We have promotional deals from time to time. Keep an eye out on our site or contact Customer Support.
Reach out to Customer Support for further assistance.
If you feel you have joined our website in error, please contact Customer Support.
Downgrades are not allowed on current/active subscriptions.
We're sorry to hear you're disappointed! Contact Customer Support for more information.
We do have bundles available to members with a current/active subscription. You can add a bundle to your current plan by simply clicking on an ad in the 'gateway page' (the page you see after you login with the green "Access Your Content" button. Or, contact Customer Support for further assistance.
All subscriptions that are $15 per month or less are stream only. To include downloads, you will need to upgrade. For more information, please contact Customer Support.
The per day average is just that, an average. The full year is charged when joining. This information can be found on the join page when you create your email and password, and also on the biller page when entering your payment information.
While the site you joined is a stand alone site, it is a premium site offered by TeamSkeet. Your subscription not only includes scenes to the site you joined, it also includes x-series.
After you login you will be brought to the home page in the member's area. Simply click 'Browse' and select 'My Content'
All charges from TeamSkeet will be shown on your statement as one of the following:
EPOCH.COM*PAPERSTREE
CCBILL.com*paperstreet
SEGPAY.COM*PSMHELP
PSMHELP.COM*
Please send an email [email protected] from the same email address you used to sign up with your updated login information. To update your billing information, you may reach out to the billing company that processed your payment
Epoch: [email protected]
SegPay: [email protected]
RocketGate: Create Support Ticket
We can fix that! Please contact our Customer Support team at [email protected]
You have access to the following sites in our Broad Street Paper Co member’s area:
SheWillCheat
FamilyHookUps
DeviantHardcore
Important note! While The Broad Street Paper Co network above offers 1000s of hours of exclusive content, we also make special offers for unique sites that are not in the network. If you see an "Unlock" ribbon over a scene, that means that this site is not in the default Broad Street Paper Co network. You may unlock the site to add its content to your member’s area.
You can use this link to sign up for FREE stickers from us at Broad Street Paper Co! http://www.skeetsociety.com/skeetstickers/
You can cancel your membership here: www.psmhelp.com/cancel-membership/
or directly with the biller who processed your payment for membership here:
You may click on the "reactivate" link located top of our homepage to have the option to reactivate your membership. Here is an image of where the link is located: http://screencast.com/t/GR3DxixvGe
If your membership has already expired, you may reach out to our Customer Support by email [email protected] or through the billing company that processed your payment
Epoch: [email protected]
Netbilling: [email protected]
SegPay: [email protected]
WTS: [email protected]
You may click on the "UPGRADE" link located top of our homepage to have the option to view the upgrade options for your membership. Here is an image of where the link is located: http://screencast.com/t/ze8Amw7IgmhN